Last modified date: April 8th, 2024

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1. Introduce

2. Website service updates and terms revisions 

3. User services provided

4. Usage and access rights

5. Payment terms

6. Term and Termination

7. Confidential information

8. Limitation of Liability

9. Third Party Products and Content

10. Privacy Policy

11. Intellectual property rights and copyright

12. Arbitration and Dispute Resolution

13. Contact Us

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1. INTRODUCTION

The SelfieSign Terms of Use (hereinafter referred to as the "Terms") is a legal agreement provided by ThinkCloud Technology Co., Ltd., Tax Invoice Number 53999452, Address: 26F-1, No. 213, Chaofu Road, Xitun District, Taichung City (hereinafter referred to as the "Company," "we," or "our") to individuals or enterprises, groups (hereinafter referred to as "users," "you," or "your") for accessing and using the SelfieSign Enterprise SaaS and/or SelfieSign API website (hereinafter referred to as the "Website") services. Whether as a visitor or a registered user, using our website includes visiting, browsing, or registering to use our website, and using our services includes using the services on our website, your devices, other computational resources, or other resources. These Terms outline your responsibilities during your use of our services. Before you start using our website or our services, please read these Terms carefully because it will apply to your use of our website and services. By using our website or our services, you confirm that you agree to comply with these Terms and our Privacy Policy and are bound by them (www.selfisign.co/privacy-policy). Our Privacy Policy explains how we collect and use your personal information. By using our services, you agree to comply with these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not continue to use our website and services. 

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2. WEBSITE SERVICE UPDATES AND TERMS REVISIONS

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We reserve the right to modify these Terms of Use at any time by updating this page, with changes taking effect immediately upon publication. Therefore, you should periodically review this page. Please check this page regularly to stay informed of any changes we make, as they will constitute binding agreements. We may update our website and services from time to time and may change the content at any time. However, please note that any content on our website or services may have been updated at some point, but we are not obligated to make any updates at any given time. 

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3. USER SERVICES PROVIDED

The features provided by the SelfieSign service include: 

• Users can upload files ("Documents") that require signatures and filled-in information. 

• Add fields for required information such as name, date, and signature. 

• Identify individuals or entities and send documents. 

• Receive documents for signature and information filling. 

• Provide email updates and reminder notifications to all parties involved in the document. 

• Share completed signed documents with all relevant parties, including detailed information such as the date and time of each signature. 

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The Company reserves the right to modify or replace all or part of these Terms for any reason, including but not limited to service requirements. Any such modifications or replacements will be announced through the website or email notifications. We will inform you of any additions, changes, suspensions, or terminations of all or part of the services provided. The Company shall not be liable to the "User" for any compensation for the aforementioned changes. Your continued use of the SelfieSign service after changes to the Terms indicates your acceptance of these modifications. 

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The information you provide for registering and establishing your account must be accurate, complete, and up-to-date. You are solely responsible for the actions taken through your account, maintaining the security of your account, and the accuracy of the information you provide.  

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We do not assume any responsibility for the accuracy or legality of any information, data, or content provided, published, or uploaded by you during your use of our services. You understand and agree that the Company will not be liable for any harm, damage, or loss caused to third parties due to any false information provided by you. 

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If you become aware of any unauthorized use of your account or any security vulnerabilities related to your account, you should immediately notify us so that we can assist you in restoring the integrity and security of your account. 

 

3.2 Account and password 

You have the option to register yourself as a member by creating a user account. You must keep your user account, password, and login details (collectively referred to as "account information") confidential and not disclose them to any third party. If you know or suspect that anyone other than yourself knows the details of your account information or may have unauthorized access to your user account, you must notify us immediately.

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You agree to be responsible for all activities that occur under your user account on our website and services. You are also responsible for (a) the configuration of your user account; (b) the operation, performance, and security of the devices and other computational resources used to connect to our website and access our services; (c) the confidentiality of your account information and all account credentials used to log into your user account; (d) all use of your user account by yourself or others. You agree to assume all responsibility and fully indemnify us for any lawsuits, claims, actions, expenses, and damages, as well as all legal fees or other costs arising from any activities under your user account.

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If we reasonably believe that you have failed to comply with any provision of these Terms of Use, we reserve the right to suspend, deactivate, or terminate your user account at any time or to block your use of our website or our services. 

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3.3 Ownership

We and our licensors reserve all rights, ownership, and interests in the services provided on our website, your devices, other computational resources, or other resources. Except as otherwise provided in these Terms of Use, we do not grant you any patents, copyrights, trade secrets, trademarks, or any other rights related to the items in our services. We reserve all rights not granted in these Terms of Use. The trademarks, logos, and service marks displayed on our website and services are registered and unregistered trademarks owned or licensed by us.

 

Subject to your compliance with these Terms of Use and applicable laws, we grant you a limited, non-exclusive, and non-transferable license to access and use our services for internal business purposes only, and only where expressly permitted by these Terms and any other applicable terms. Applicable purchase terms allow for the registration of user accounts to access our services.  

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Notwithstanding any other provision of these Terms of Use, you grant us a non-exclusive, perpetual, global, royalty-free, sublicensable, and transferable license to use, reproduce, publicly display, distribute, modify, and translate any information or documents you provide through our website or our services, solely for the purpose of providing or improving our website or our services. 

 

Any content in these Terms of Use does not grant us any rights, ownership, or interests to any information or documents you provide to us.  

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4. USAGE AND ACCESS RIGHTS

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1. Eligibility: To use this website and its services, you must (i) be at least 18 years of age with legal capacity to consent to these terms; and (ii) not be located in a country or region embargoed by Taiwan, nor be a citizen or resident of such country when using our services. You understand that if you cannot commit to the above terms, you are not authorized to use our services. If our company prohibits your access to or use of our services, you are not authorized to use our services. If you agree to these terms on behalf of an organization or entity, you warrant that you have the authority to bind that organization or entity to these terms, and you are bound by these terms. 
   
    

2. Limited License: Subject to compliance with these terms, we grant the user a limited, non-exclusive, and non-transferable license to access and use the SelfieSign service for commercial purposes expressly permitted by these terms and within the applicable subscription plan period. You may not use or allow the use of the SelfieSign service for any unlawful purpose or in any manner inconsistent with these terms. If you are or become a direct competitor of our company, you may not access or use our services without our explicit written consent, and if consent is obtained, it must be for the purposes described in writing. Violation of the provisions in these terms may result in termination of your right to use the service, and we may also seek remedies for copyright infringement or other claims as appropriate. 

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5. PAYMENT TERMS

1. Subscription Plan: The pricing, features, and options of the SelfieSign service are determined by the subscription plan chosen by the user. We do not guarantee unlimited provision of the subscription plan you choose. We reserve the right to change the pricing, features, and options of subscription plans without prior notice, but such changes will only take effect at the commencement of your next applicable subscription period. 
   
    

2. Renewal: By purchasing a subscription plan (such as monthly or annual, depending on the plan chosen by the user), you authorize our company to process payment upon renewal according to the payment method you have selected. The user authorizes our company to charge applicable subscription fees, any usage fees, or overage fees, as well as any applicable taxes, to the selected payment method (such as a credit card). This authorization remains valid until the end of the user's subscription term and any applicable renewal terms, or until the user cancels their subscription plan. 
   
    

3. No Refunds: Subscription, usage, or overage fees incurred by the user are non-refundable and non-redeemable. Individual cases and those mandated by law are not subject to this provision. In such cases, our company will charge the user for the service provided. The user is responsible for paying all fees associated with their subscription plan, account, and service usage. Users may upgrade, downgrade, or cancel their subscription plans, with changes taking effect at the end of their current subscription period. For example, upon cancelation of your subscription plan, your SelfieSign account will be retained, but you will no longer have access to the features provided by the canceled plan. We reserve the right to suspend or remove subscription plan features for non-payment of associated fees. 
    

4. Late Fees and Collection Charges: If our company does not receive payment from the user's selected payment method, we reserve the right to suspend all services until the user settles the outstanding payment. Services will be reinstated by our company after a specified processing period. In the event that the user fails to pay all amounts due as agreed, overdue payments will incur a service fee equivalent to 1.5% of the monthly payment amount or the maximum amount permitted by law (whichever is lower). This service fee will be calculated based on the number of days elapsed from the due date to the actual payment date. You agree to indemnify SelfieSign for any costs or expenses incurred as a result of collecting overdue payments, and you may not withhold payments owed to SelfieSign for any reason. 
    

5. Payment Invoices: We will provide you with purchase details in accordance with the file format selected by us, which may be subject to occasional changes. We reserve the right to correct any errors in the payment invoice, even if it has already been sent or payment has been received. Users agree to notify us within 30 days of any questions or discrepancies found on their payment invoice. Failure to notify us within 30 days implies forfeiture of the right to dispute any questions or discrepancies discovered therein. 
    

6. Taxes: Unless otherwise specified, fees for SelfieSign only include income taxes to be withheld, and do not include any other taxes, including but not limited to customs duties, levies, fines, value-added tax (VAT), and goods and services tax (hereinafter referred to as "other taxes"). Users agree to pay any additional taxes related to their subscription or purchase, and acknowledge and confirm that our company may use the basic information provided at the time of subscription or purchase, such as name, address, or account and email address, to notify users of payment obligations for other taxes. 

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6. TERM AND TERMINATION

1. Term. The period of effectiveness of these Terms ("Term"), with respect to the Services, begins on the date the User accepts it and continues until the User's subscription plan expires or its use of the Services ends as a result of termination. 
    

2. Subscription Period and Renewal: Your subscription plan will renew every month or every year based on the plan you have selected. You agree to pay the fees applicable for the entire subscription period. Termination of your subscription by our company during the subscription period may occur under the following circumstances: (i) you terminate your account and voluntarily stop the subscription; or (ii) our company refuses to renew the plan you have selected; or (iii) this agreement has been terminated. 
    

3. Service Suspension: If (i) the user's account has expired; or (ii) the user violates any part of this agreement; or (iii) to prevent harm or liability to other users or third parties, and to maintain the security, stability, availability, or integrity of the SelfieSign service, our company may suspend the user's access to or use of the SelfieSign service. Our company will notify the user before suspending their access to or use of our service, unless (i) applicable laws or regulatory procedures (such as court or administrative orders) prohibit us from notifying the user; or (ii) it is necessary to delay notification to avoid harm to the service. 
    

4. Termination. Upon expiration or termination of this agreement, the user's authorization rights shall cease, and the user must immediately (i) cease using the applicable SelfieSign services; (ii) delete or, at our company's request, return any and all copies of SelfieSign code, documents, passwords, or access codes held, possessed, or controlled by the user, as well as any other SelfieSign confidential information; and (iii) the user's access to any user data within the applicable SelfieSign services will cease. Our company may delete user data at any time 30 days after the termination date. We will notify you 90 days, 30 days, 14 days, 7 days, and 24 hours before terminating this agreement, allowing you to download and backup all your documents.

 

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7.CONFIDENTIALITY INFORMATION

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1. Confidential Information:"Confidential Information" refers to (i) for the Company, it means the SelfieSign service and documents; (ii) for the User, it refers to user data; (iii) any information disclosed in writing or orally by either party, designated as confidential or proprietary at the time of disclosure (in the case of oral disclosure, it must be summarized in writing within 30 days of the first disclosure and delivered to the recipient), or information that the recipient would reasonably understand to be the disclosing party's confidential information given its nature; and (iv) specific terms and conditions established between the parties in this agreement and any amendments or attachments thereto. 
    

2. Limitation of Use and Confidentiality Obligations: Each party, whether during the subscription period or thereafter, when acting as the recipient, shall assume the following responsibilities: (i) shall only use the other party's confidential information to fulfill the obligations of this agreement and to exercise the rights granted herein; (ii) shall keep the other party's confidential information confidential and shall not disclose it to third parties unless permitted by this agreement; (iii) may share the other party's confidential information with legal necessity or professional advisors, such as lawyers, auditors, consultants, or service providers, who need to know such information, and shall comply with the confidentiality obligations of this agreement; (iii) shall protect confidential information from unauthorized use and disclosure, with the level of protection being commensurate with the nature of the confidential information being protected.  

3. Exceptional Circumstances: In the event that the Company is required by law or court order to disclose the confidential information of the other party, unless prevented by legal or administrative procedures, the Company shall provide prior written notice to the other party and assist the user in seeking confidentiality measures for such information. 

4. Ownership: All confidential information obtained by the Company from the user shall be owned exclusively by the user. Nothing in these terms grants the Company any copyrights, patents, trademarks, or other intellectual property rights to the user's confidential information. If the Company's reports or other content include disclosed confidential information from the disclosing party, it shall not render such confidential information non-confidential. 

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8. LIMITATIONS OF LIABILITY 

To the maximum extent permitted by applicable law, in no event shall the Company, its directors, employees, agents, partners, sponsors, suppliers, licensors, or resellers be liable to the user or any third party for direct, indirect, incidental, special, or consequential damages, including but not limited to damages for loss of business, data, reputation, profits, or other tangible or intangible losses arising from the user's use or third-party operation, even if the Company has been advised of the possibility of such damages. 

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9. THIRD PARTY PRODUCTS AND CONTENT

The Company or third parties may provide links to other third-party websites, services, or resources beyond our control. We are not responsible for any third-party products or content. We do not endorse or warrant the quality, suitability, functionality, or legality of any third-party products or content provided by such links, and you hereby waive any claims against us in this regard. You understand and agree that the Company shall not be liable for any losses or damages of any kind incurred as a result of such transactions or the existence of such third-party products or content. 

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10. PRIVACY POLICY 

Any information you provide to us or that we collect will be used in accordance with these Terms and our Privacy Policy (https://selfiesign.co/privacy- policy).

Please review the SelfieSign Privacy Policy carefully, as it contains important information about how we collect, use, and store your personal information. 

We are not responsible for any losses or damages of any kind incurred as a result. 

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11. INTELLECTUAL PROPERTY AND COPYRIGHT 

The content uploaded by the User to the SelfieSign service remains under the User's copyright. The User hereby grants the Company a non-exclusive, worldwide, royalty-free right and license to collect, use, reproduce, store, transmit, modify User data, and create derivative works as necessary for the provision and improvement of the SelfieSign service or as permitted by these Terms of Service and Privacy Policy. 

The User declares and warrants that the content uploaded to our service is: 

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• Owned by the User, or, if the content is owned by a third party, the User has obtained explicit permission from said third party to use, reproduce, and transmit the content. 

• Without any infringement of copyright, trademark rights, or other intellectual property rights. 

• Without infringing upon the privacy or publicity rights of any third party. 

• Without violating any laws or any applicable regulations or policies

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12. ARBITRATION AND DISPUTE RESOLUTION

The terms herein and the relationship between the Company and the User shall be governed by the laws of the Republic of China (Taiwan), and interpreted in accordance with the laws of the Republic of China (Taiwan), excluding any conflicting regulations. In the event of disputes arising from the service, the User agrees that the Taichung District Court in Taiwan shall have exclusive jurisdiction as the court of first instance for both parties. 

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13. CONTACT US

If you have any inquiries about the Terms, contact us at support@selfiesign.co.

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