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How can we help?

The Basics

Before you start using SelfieSign,

we have some basics to run through.

Is SelfieSign secure?

How do I create an account with SelfieSign?

Can I use SelfieSign for free?

Send Documents

Quick answers on sending a SelfieSign document for signing.

How do I send a SelfieSign document?

How many recipients can I add in a document?

How many documents can I send?

Sign Documents

Find out how to fill in, and add your
signature on a document.

How do I sign my own document?

How do others sent a document sent by me?

How do I download signed documents?

Manage Documents

Learn how to organize, and track
documents you’ve sent and signed.

How do I organize my documents?

How do I track the status of my documents?

How do I create a template in SelfieSign?

Account & Settings

Tips on how to update, and personalize your account and settings.

How do I change my email address?

How do I reset my password?

How do I add recipients to my contact list?

Plan & Billing

Everything you need to know about
your plan, billing history, and invoices.

What payment methods can I accept?

How do I upgrade my SelfieSign plan?

What happens to my documents if I change plans?

Security & Privacy

We adhere to e-signature regulations like GDPR and protect the data of users like you.

How do I download the audit trail of a document?

How does SelfieSign protect my data?

Can anyone else access my files?

Troubleshooting

If you run into errors or issues,
we have the answers.

I am having trouble logging in.

I did not receive an account activation email.

The app is freezing or crashing.

Popular Questions

  • What is an electronic signature?
    Electronic signature is a way to sign documents online. It has the same legal standing as a handwritten signature as long as it adheres to e-signature regulations such as eIDAS in the European Union. It also has specific details including who signed and when, therefore fully traceable.
  • What is unique about SelfieSign e-signature?
    What sets SelfieSign apart from everyone else is how we provide an extra layer of security and trust for signatures. We video record the signing process of every signature, guaranteeing it is signed by the person intended and it is court-admissible backed by video evidence.
  • Is SelfieSign legally binding?
    Yes, documents signed using SelfieSign are considered legally binding in the world. In fact, your documents are even more enforceable in a court of law than handwritten documents. We provide not only a comprehensive audit trail of each signature, but also a video record of the signing process as evidence.
  • How do I send an electronic document?
    Sending an electronic document is easy as 1-2-3. Step 1: Click on “Add Documents” Step 2: Drag & drop the file you want to send Step 3: Add recipients and fields Follow these quick steps in how do I send a SelfieSign document.
  • How do I sign a document with SelfieSign?
    You can sign a document anytime, anywhere using SelfieSign. Simply open the document, and tap the signature field to sign your name. Note that we will video record your signing process in case of fraud or dispute. Learn how to sign your own document and sign a document sent to you.
  • What is an electronic signature?
    Electronic signature is a way to sign documents online. It has the same legal standing as a handwritten signature as long as it adheres to e-signature regulations such as eIDAS in the European Union. It also has specific details including who signed and when, therefore fully traceable.
  • What is unique about SelfieSign e-signature?
    What sets SelfieSign apart from everyone else is how we provide an extra layer of security and trust for signatures. We video record the signing process of every signature, guaranteeing it is signed by the person intended and it is court-admissible backed by video evidence.
  • Is SelfieSign legally binding?
    Yes, documents signed using SelfieSign are considered legally binding in the world. In fact, your documents are even more enforceable in a court of law than handwritten documents. We provide not only a comprehensive audit trail of each signature, but also a video record of the signing process as evidence.
  • How do I send an electronic document?
    Sending an electronic document is easy as 1-2-3. Step 1: Click on “Add Documents” Step 2: Drag & drop the file you want to send Step 3: Add recipients and fields Follow these quick steps in how do I send a SelfieSign document.
  • How do I sign a document with SelfieSign?
    You can sign a document anytime, anywhere using SelfieSign. Simply open the document, and tap the signature field to sign your name. Note that we will video record your signing process in case of fraud or dispute. Learn how to sign your own document and sign a document sent to you.

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